In a tough economy, we increased our rates

Dear Maria

I started Menlo Scientific over 25 years ago. We are a small company with big clients. When my business partner (and fiancee) signed up for your Empire Builder program I felt that we already were growing our firm in the right direction. Frankly much of what you teach I thought I already knew.

On the other hand, after 25 years of not getting around to doing enough of it (business strategic development planning), the likelihood of moving forward on a well thought out business development program was nil. Having a formal program and a mentor has resulted in increased profits in these tough times. Another factor is the cognitive dissonance of having made the financial and time commitment, which is a strong incentive to putting together a business plan and business development program into a higher priority. But aside from forcing the participants to focus on growing their business, your program provides a logical and compelling template that is balanced, insightful, effective, and supportive.

In this tough economic terrain, we increased our rates, client satisfaction is higher, with higher client retention rate. In the last half year our business situational awareness is clearer. To be blunt, your help in teaching us when to throw the fish back and walk away from inappropriate candidate clients has saved us far more than what your course cost.

We are looking forward to continuing to work with you to internalize what you teach.

Best wishes

Mike Klasco and Nora Wong

http://www.menloscientific.com/